43% consumers faced problems in health insurance claims: LocalCircles Survey

As many as 43 per cent of insurance policyholders had difficulties processing their “health insurance” claims in the past three years on an aggregate basis, says a survey. “Challenges faced ranged from insurance companies rejecting claims by classifying a health condition as a pre-existing condition to only approving a partial amount,” said the survey conducted by LocalCircles. According to majority of those who commented on the subject, the process of claiming health insurance is extremely time consuming with many policyholders and their family members spending the last day of their hospital admission running around trying to get their claim processed.